Frequently Asked Questions

What is the purpose of  Heron Home and Health Care Services?

This type of service enhances your independence by supplementing specific areas of need.  Support services promote lifestyle enrichment, home safety, and peace of mind for the family.

What  will they help me with?

Duties are catered to your needs.  Typically we provide assistance with meal preparation, light housekeeping, transportation, personal care, and reminding on medications.

How is the Caregiver Selected?

We personally screen, hire, and train all caregivers; therefore you can rely on our selection of a special person well suited to fit your needs.

Do you have complete line of surgical supplies?

Yes.  Please  visit our website at www.heronsurgical.com.

Does your website feature all of your merchandise?
No. The site is updated frequently to reflect our latest product offerings. We have much more in our warehouse, so contact us.

How will my merchandise be shipped?
Via UPS ground, 2nd day or next day delivery.

Will my order be packaged properly?
We make great efforts to pack and protect your order. We use the best products available for this purpose.

What if something arrives broken?
When you notify us, we will replace the item or give a refund. Our carriers are fully insured, so you have no risk.

How can I pay for my purchases?
Any major credit card - VISA, MasterCard or American Express - is accepted.

Do you offer a home cleaning service?
Yes, we offer cleaning services. Contact us for more details.

Do you have medical equipment rentals?
Yes, we offer medical and respiratory equipment for rent. Contact us for more details.